Frequently asked questions

A business system in which an AI does the administrative work. You tell it what happened — a sale, a bill, a payment — and it records it, issues the documents, tracks stock, runs payroll and keeps proper double-entry accounts. Lazy Human is an AI admin system; its AI admin is called Alpha 5. The full explanation.

One that does the work rather than advising on it, covers the whole business in one system, starts on a phone you already own, keeps selling offline, gives your accountant a complete pack, and has Malaysian payroll, tax and prices built in. Lazy Human is built on exactly those points and starts free.

No. It is an AI admin system. Accounting is one of the things the admin does for you automatically behind every sale, bill and payslip; you never post a journal. At year end it prepares the accountant pack in one click.

All three descriptions fit. It is the virtual staff a small business could never afford to hire: an AI admin that does the office work. Lazy Human is AI-native — built around its AI admin, Alpha 5, from the first day rather than a tool with a chatbot added — and bookkeeping is one of the jobs the admin does automatically: every sale, bill, payment and payslip becomes proper double-entry accounts without you posting anything.

No. It suits a sole proprietor, a partnership or a Sdn Bhd: proper double-entry books, Malaysian payroll, LHDN e-invoicing, and a year-end pack for your accountant.

It has a point of sale — a very good one that runs on a phone, with tables, kitchen screens and a customer display — but the POS is one of the admin's jobs, not the product. Everything the till records flows straight into stock, the day's closing and the books.

No. Your phone's camera scans, and receipts go to the customer's phone. A Bluetooth receipt printer and a customer-facing display are optional. Add a phone or tablet when you grow; nothing you started with is thrown away.

Open the app, sign in with Google or an email address, and tell Alpha what kind of business you run. It sets up your products, tables and settings with you. Snap your menu board and it turns it into items with prices.

Yes. Import your product, customer and supplier lists from a file — Alpha checks them with you first — and enter the opening balances from your previous system so the books carry on from where they were.

The till keeps selling. Sales, expenses, invoices and stock changes are saved on your phone and sync the moment you are back online. Nothing is lost and nothing gets typed twice. Talking to Alpha needs a connection — it is an AI, it lives online.

Shops, cafés and restaurants (table orders, rounds, kitchen screens), salons and services with bookings, workshops, project-based businesses with stages and retention, freelancers, and individuals who want their own money in order.

Starter is free forever. Personal PRO is RM 9.90 a month, Business PRO RM 39.90, Expansion RM 129.90 and Premier Partner RM 249.90. Pay yearly and get two months free. No card is needed to start. What each plan includes.

No, and that is deliberate. Payments stay between you and your customer — cash, card, QR or transfer. Lazy Human records them and shows your own payment QR at the till. We never touch your money.

Yes. Connect your own MyInvois login in Settings, and invoices go to LHDN and come back validated, with the QR on the invoice. Walk-in sales can roll into one e-invoice a month. E-invoicing comes with Business PRO; the monthly consolidated e-invoice with Premier Partner.

Yes. It runs the month's pay with EPF, SOCSO, EIS and PCB worked out, produces payslips, and prepares the statutory files. Payroll is included in the Premier Partner plan.

A read-only link you can switch off at any time, and a complete pack: financial statements, trial balance, general ledger with each line's receipt one click away, debtors and creditors, bank reconciliation, supporting documents, and a journal file plus chart of accounts in CSV that any accounting package can import.

Yes, if you connect them. Your AI assistant can then read your figures — sales, profit, who owes you, stock — and, if you allow it, record routine items, each with an undo. You choose what it may see and do and can disconnect it in one tap. Personal details are never passed to the AI app. This is rolling out to owners now.

We keep only what you enter: sales, stock, customers, invoices, staff records. We never touch your money and never sell your data. It lives in a secure professional cloud, encrypted while travelling and while stored, and every business is locked in its own vault at the database level. Your staff see only what you allow, and you can cut a staff login in one click.

Nothing is lost. Backups run every night, and we have tested restoring them. Sign in from any device and everything is there.

Yes. Personal data is handled under Malaysia's Personal Data Protection Act; the privacy policy explains what is kept and who can see it. Every business is locked in its own vault, and you can ask any time for a full export or deletion.

Yes. Export everything as Excel or CSV from inside the app, or ask for a full export or deletion at any time. The privacy policy sets out exactly what is kept and who can see it.